The administrator of the www.stingcompany.com website is Sting Company sp z o.o. based at Adama Mickiewicza 29, 40-085 Katowice. You can contact us by e-mail at biuro@stingcompany.com or by phone at +48 787 598 201.

1. Newsletter. By subscribing to the newsletter you receive news, valuable content and industry information from us. When you sign up, you provide us with your name and email address in the form. Providing this data is voluntary, but necessary to receive valuable content from us through the newsletter. The legal basis for processing this data is your consent ((art. 6 ust. 1 lit. a RODO) given when you sign up. Additional your data, together with the IP number from which you signed up for the newsletter, will be stored on the server of the mailing service provider with whom the Administrator has signed a data processing entrustment agreement. Your data is processed for the purpose of sending you the ordered content and will be stored in the database for the duration of the newsletter service, unless you opt out earlier, which will result in the deletion of your data from the database.

2. Contact form. You have the opportunity to contact us by submitting an inquiry via the contact form located on our website. In this case, you provide us with your name, surname, e-mail address, telephone number, company name (if applicable), and other information in the body of the message that may contain personal data. Providing this data is voluntary, but necessary to contact us using the form. The legal basis for the processing of this data is your consent (art. 6 ust. 1 lit. a RODO) given when you initiate contact with us. Post-contact processing is based on the legitimate interest of the administrator (art. 6 ust. 1 lit. c RODO) related to archiving correspondence for internal purposes. The personal data you provide is processed for the purpose of responding to your message and will be kept for the duration of the archiving of correspondence. You have the right to access the history of your correspondence (if it was subject to archiving) and you have the right to request the deletion of your correspondence, unless archiving is justified due to overriding interests of the Administrator, such as defense against potential claims on your part.

3. Order Form. When making a purchase of a product or service on our site, you are required to complete an order form and provide in it the data necessary to finalize the sales process.

You will be asked to provide: your first and last name, company details (if applicable), shipping address of the goods, e-mail address and telephone number. If, in addition, you ask for an invoice you will be required to provide data to enable the invoice to be issued. Mandatory data, which are necessary to place an order on our site, have been marked with an *. Providing this data is voluntary, but necessary to make an order on our site. We process the data you provide in order to:

– to process your order which is necessary for the performance of the contract (art. 6 ust. 1 lit. b RODO)

– for statistical and analytical purposes, which is our legitimate interest of the Administrator (art. 6 ust. 1 lit f RODO) which consists in conducting analyses of Users’ behavior and activity as well as their preferences aimed at improving the quality and adequacy of applied functionalities and provided services;

– possible assertion of claims or defense against them, which is our legitimate interest of the Administrator (art. 6 ust. 1 lit f RODO) which consists in protecting our rights;

– marketing of the Administrator what is our legitimate interest (art. 6 ust. 1 lit f RODO) which consists in presenting our offer to customers;

Personal data will be processed until the purpose for which it was collected ceases to exist or, in the case of data whose processing requires your consent, until it is withdrawn.

4. Withdrawal form. On our site we have provided a withdrawal form, which will streamline the process related to the return of a product or service purchased on our site related to the withdrawal from the sales contract. Withdrawing from the contract, you are required to fill out the form and provide in it the data necessary to process the return and finalize it.

You will be asked to provide: your name, company details (if applicable), home address, e-mail address and phone number, account number. Providing the data is voluntary, but necessary to complete the withdrawal from the sales contract and make the return.

We process the data you provide in order to:

– to exercise the right of withdrawal from the contract which is necessary for the execution of the contract (art. 6 ust. 1 lit. b RODO)

– for statistical and analytical purposes, which is our legitimate interest of the Administrator (art. 6 ust. 1 lit f RODO) which consists in conducting analyses of Users’ behavior and activity as well as their preferences aimed at improving the quality and adequacy of the functionalities used and services provided;

– possible assertion of claims or defense against them, which is our legitimate interest of the Administrator (art. 6 ust. 1 lit f RODO) which consists in protecting our rights;

Personal data will be processed until the purpose for which it was collected ceases to exist or, in the case of data whose processing requires your consent, until it is withdrawn.

5. Complaint form. We have provided a complaint form on our website, which will streamline the process related to reporting a defective product or service purchased from our site. When making a complaint, you are required to fill out the form and provide in it the data necessary to process the complaint.

You will be asked to provide: name and surname, company details (if applicable), residential address, e-mail address and telephone number, account number. Providing the data is voluntary, but necessary to process the complaint.

We process the data you provide in order to:

– To process the complaint which is necessary for the performance of the contract (art. 6 ust. 1 lit. b RODO);

– For statistical and analytical purposes, which is our legitimate interest of the Administrator (art. 6 ust. 1 lit f RODO) which consists in conducting analyses of Users’ behavior and activity as well as their preferences aimed at improving the quality and adequacy of the functionalities used and services provided;

– possible assertion of claims or defense against them, which is our legitimate interest of the Administrator (art. 6 ust. 1 lit f RODO), which consists in protecting our rights;

Personal data will be processed until the purpose for which it was collected ceases to exist or, in the case of data whose processing requires your consent, until it is withdrawn.

6. Communication via chat function. When you use the chat function to communicate with us, we collect the content of the messages and information you provide to us through this functionality. The legal basis for processing this data is your consent (art. 6 ust. 1 lit. a RODO) given when you initiate contact with us. Post-contact processing is based on the legitimate interest of the administrator (art. 6 ust. 1 lit. c RODO) related to archiving correspondence for internal purposes.

Personal data is processed for the purpose of contacting you and will be kept for the duration of the archiving of correspondence. You have the right to access the history of correspondence (if it has been subject to archiving) and you have the right to request deletion of correspondence, unless archiving is justified due to the Administrator’s overriding interests, such as defense against potential claims on your part.